Unable to update nero 7

Download the application from here and follow the instructions of the application. Start the new "Live Guide" and report the problem using the "Report Problem" function. New support ticket. How to Install Nero software after I buy it in Nero. Learn more ». How can I remove all traces of previous Nero programs? Do I need to uninstall older Nero versions before I install a new Nero product version? TR ENG. Exiting Nero Start will cancel all application updating.

In most cases it will fix the issue. Did you find it helpful? Yes No. Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:. Download the application from here and follow the instructions of the application. Start the new "Live Guide" and report the problem using the "Report Problem" function. New support ticket. How to Install Nero software after I buy it in Nero.

Learn more ». How can I remove all traces of previous Nero programs? Do I need to uninstall older Nero versions before I install a new Nero product version? TR ENG. Home Solutions. Solution home Software applications Nero Platinum Suite. Please correct me if I am wrong.

I have only disabled Nero Scout as opposed to completly removing the software. I just ran the update on my XP box and it checked for updates fine.

Zone Alarm did give me an alert for "SetupX. I am running IE7 Beta 2 on this machine. Perhaps something in IE7 is blocking the connection. Other than that possibility, I don't know. If you have used the clean tools for version 6 and 7 and have rebooted prior to reinstalling Nero 7 it should work unless something else is interferring.

Or you have something left over from a previous install in the path. The last 2 versions of Nero 7 are the only ones I have been able to get the Product setup to work at all. And I did use it to update a previous version, so it is working. And I know nothing about the effects of stopping the COM service. Last edited: Oct 23, Like I said, I only diabled NeroScout like you did and did not completely remove the program.

I hope that this helps. That's wierd! Could you let me know with screenshots, if possible what happens when you click these buttons? In my case, I always get a message box to say that ProductSetup was unable to connect to the internet when the internet is active and working well. Well, I don't have any screen captures, or at least I can't get them in here, but the first message I get after clicking "Check for updates" is "Nero is checking for updates".

When I click OK another window appears with a progress bar and finally, one comes up saying no updates are available. Sorry, but I can't help if you have an internet access problem. Make sure there is nothing flashing at you that is asking for access.

But whenever I have strange problems with some of the utilities, I normally assume it is some type of install situation. My ProductSetup is still the same.

When I click the "check for updates", I see a dialog box that says tha Nero ProductSetup is checking for Nero products update. It's wierd! Your setup seems to be the same as mine, and it is strange that your ProductSetup works and mine doesn't.